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Local Voices

The Art Place Studio, Wexford

I registered my daughter over the phone 2 full months prior to a summer art camp.  The lady asked me for a $75 deposit (which I payed) and the remainder of the money could be included with the registration form that would be emailed to me. After 3 phone calls, and multiple promises the form would be emailed to me "next week," the "next day," and finally "that day," I'd had enough.  We are 1 business day from the start of camp and still nothing. Here I am trying to pay them the remainder of the balance and make sure my child's information is complete, and this place isn't even professional enough to follow through on what they say!  Ill prepared.  I don't have a fuzzy feeling that their camp is going to be well planned given this.  So I call to cancel and the man seems fine with me until I say I want the full deposit refunded.  I couldn't believe how RUDE and SARCASTIC he was, even to the point of NAME CALLING.  I asked if he was the owner and he said yes (only later to find out the owner is a woman).  This place is newly opened and couldn't believe how they treated a new customer.  I was hoping this could be a cool place to frequent, how disappointing.

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